www.OnlineAudioEngineering.com

Frequently Asked Questions - (FAQ)

Mixing / Mastering and Bundle Services

I have no 'online' mixing / mastering experience!

What's the procedure? How can I send you my audio files?

No problem. It's easy...

- Step 1 :	Send an e-mail to us, and ask for an upload/download account. Within 24 hours, we will create an account for you, and send our FTP server login details to you.
- Step 2 :	Upload your files in .WAV or .AIFF format to our FTP server. And, tell us everything you have in your mind about the mix. (Details appreciated.)
- Step 3 :	Let us check the files and see what we can do for you. After analyzing your files, we will send you a mini-report about what we can offer.
- Step 4 :	Make payment.
- Step 5 :	Let us do the mixing/mastering for you. When the session is over, we will upload the FULL mix/master in .WAV or .AIFF format so that you can check it.
- Step 6 :	Comment on the results. Tell us anything that you want to get fixed... (Yes, you may continue asking for fixes until you're 100% satisfied. No additional charges!)
- Step 7 :	Sit back, and enjoy your music!

Do you offer volume discount for many songs (albums, mixtapes, etc.) ?

Yes, we do!

- Mixing Services	: For every 10 songs mixed, you'll get 1 FREE.
- Mastering Services	: For every 10 songs mastered, you'll get 2 FREE.
- Mixing & Mastering Bundles	: For every 10 songs mixed & mastered, you'll get 1 FREE.

Technically speaking, who is in charge?

OnlineAudioEngineering.com mixing/mastering engineers.

Artistically speaking, who is in charge?

You.

Does that mean, I can say "I want my kick sound like this and that..." ?

Sure. Upload a reference .mp3 track of your favourite artist with the specific sound you are after. Tell us what you have in your mind, and say "I want my kick like this, but a little brighter not stronger". - So simple!

What if I am not sure what I am looking for my kick sound?

Then, ask for FREE consultancy!

Our engineers will come up with new ideas and try to help you.

What if I am completely lost?

Sorry, we do not offer rehabilitation services :-)

What if I'm not satisfied with the results?

No such thing!

We continue fine-tuning your mixing/mastering session until you're 100% satisfied. No additional costs, no unexpected results...

Sounds promising... What if I am still not satisfied? Any refunds?

Sorry, no refunds. Instead, full-time dedication and continuous fine-tuning to make sure that your songs sound great!

Any demos?

We work for professional artists and labels. Most of the material we mix/master are copyrighted. With respect to law, we can not offer any of our work as downloadable .mp3 demos. Instead, you may check our testimonials page.